Privacy Policy
Last updated: August 30, 2026
1. Introduction
BoatCare BC respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, subscribe to our services, or communicate with us.
2. Information We Collect
We may collect personal information including your name, email address, telephone number, billing information, boat name and details, marina location, slip number, emergency contact information, and other information necessary to provide our boat monitoring services.
During scheduled inspections, we may also create photographs, videos, inspection notes, and reports relating to your boat.
3. How We Use Your Information
We use your information to provide and manage BoatCare BC services, schedule and document inspections, communicate with you, process payments and subscriptions, send inspection reports, photos and videos, respond to requests, and improve our services.
4. Payments and Billing
Payments for BoatCare BC services may be processed through third-party payment providers. BoatCare BC does not directly store your full credit or debit card details. Payment providers may collect and process your payment information in accordance with their own privacy policies and security practices.
5. Photos, Videos and Inspection Reports
As part of our boat monitoring services, BoatCare BC may take photographs and videos of your boat, its equipment, mooring area, and surrounding dock area. These materials are used to document inspections and communicate the condition of your boat to you.
Inspection photos, videos, notes, and reports are intended primarily for the boat owner or other persons authorized by the customer. BoatCare BC will not use identifiable inspection photos or videos for advertising or promotional purposes without permission.
6. Sharing of Information
BoatCare BC does not sell or rent your personal information. We may share information only with trusted service providers when necessary to operate our business and provide our services, including payment processing, communications, data storage, and delivery of inspection reports.
We may also disclose information where required by law or when reasonably necessary to protect our customers, our business, or the safety of persons or property.
7. Data Storage and Security
BoatCare BC takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Personal information, inspection reports, photographs, and videos may be stored using secure third-party cloud services. While we take reasonable precautions to protect your information, no electronic storage or transmission system can be guaranteed to be completely secure.
8. Data Retention
BoatCare BC retains personal information only for as long as reasonably necessary to provide our services, maintain business and inspection records, comply with legal or accounting requirements, and resolve disputes.
Inspection reports, photographs, and videos may be retained as part of the service history for your boat. You may contact us to request deletion of your personal information, subject to any information we are required to retain by law.
9. Your Privacy Rights
You may request access to the personal information BoatCare BC holds about you and ask us to correct inaccurate or incomplete information. You may also request deletion of certain personal information, subject to applicable legal and business record-keeping requirements.
To make a privacy-related request, please contact us at hello@boatcare.com.
10. Cookies and Website Analytics
Our website may use cookies and similar technologies that are necessary for the website to function properly and, where enabled, to help us understand how visitors use the website.
You can control or disable cookies through your browser settings. Third-party services used by our website may also use cookies and have their own privacy practices.
11. Changes to This Privacy Policy
BoatCare BC may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.
When changes are made, the updated version will be posted on this page and the “Last updated” date at the top of the page will be revised.
12. Contact Us
If you have any questions about this Privacy Policy, your personal information, or how BoatCare BC handles your data, please contact us at:
